“Jane has worked with our department since early 2011. She took over from a succession of tutor/ assessors who had left the group demoralised and less than enthusiastic. She quickly turned this around and all the learners achieved on time and with the motivation to move onto further apprenticeships and to date some of the group are now on their 3rd development course. Jane always kept us up to date with the progress of each individual and was required, due to department pressures, to work in a variety of different manners with individual learners. This she did at all times in a very pleasant and supportive way and due to this had an extremely high success rate and always scored very highly in any of our evaluation activities.”